British Air offers more flexibility in 2021

British Airways (operated by Comair) offers customers unprecedented flexibility, fares

British Airways (operated by Comair) has introduced new booking options, giving customers the flexibility to change the dates and destination of a booking without any change fee.

The airline’s book-with-confidence commitment allows customers to adapt to unforeseen circumstances as they need to. They can also cancel the booking and use the same value towards a future booking[1]. There are no additional costs.

“Covid-19 regulations and uncertainty about when these will be eased has caused many travellers to reconsider or cancel their plans. Recognising this and to provide customers with peace-of-mind, we’ve introduced full flexibility to book now and make changes later, with no change fee,” says Brian Kitchin, sales and marketing executive at British Airways (operated by Comair).

In more good news for travellers the airline has also announced a seat sale, starting now and running until 22 January 2021, with over 400 000 seats available. Lead-in fares are: R450 from Johannesburg to Durban, R565 from Johannesburg to Port Elizabeth, R787 from Durban to Cape Town, R542 from Cape Town to Port Elizabeth and R719 from Johannesburg to Cape Town.

These one-way special fares include all taxes, a free 23kg bag and one piece of hand luggage up to 7kg, plus a slimline laptop or small handbag. Executive Club members will earn Avios on every booking.

“In uncertain times it’s understandable that people may be hesitant about committing to a booking which they can’t change. However, we hope the complete flexibility that our book with confidence commitment provides together with exceptional fares are good reasons to book,” says Kitchin.

Customers can book though ba.com the British Airways app or their travel agent. Discovery Vitality members and Discovery Bank clients should call 0861 KULULA (585852) to book and receive their discount.

The quoted fares were accurate at the time of writing but may vary slightly when booking due to exchange-rate fluctuations.

 [1] Applies to bookings made from 3 March 2020 onward for journeys due to be completed by 31 August 2021.

 [1] Applies to bookings made from 3 March 2020 onward for journeys due to be completed by 31 August 2021.